(Effective Date October 3, 2018)
Who we are
Our website address is: http://kontactrecords.com.
What personal data we collect and why we collect it
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Your personal data is captured when you submit a contact form including your name, email, phone and message. We may keep contact form submissions and email messages indefinitely for customer service purposes, but we do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
We do not sell or rent the information you supply to any third party. We share Personally Identifiable We share information with third parties who help us provide our orders and store services to you. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds. Information that we receive to third parties solely for the purposes described below:
a. In cases where the disclosure is required by law, Kontact Records may share information with third parties necessary to meet this obligation. When a crime, abuse, or violation of the Kontact Records license agreement is suspected, Kontact Records retains the right to disclose information as necessary to enforce its rights and to address fraud, security or technical issues.
c. In all other cases, we will inform you when personal information is proposed to be disclosed to third parties and you will have the opportunity to give your consent or not prior to any such disclosure.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
We retain your Personally Identifiable Information as long as it is necessary and relevant for our operations and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. When we determine the maximum retention duration of any Personally Identifiable Information we hold we do so with regard to our legitimate interests to retain data, the nature, and sensitivity of the personal data and the potential risk of harm from unauthorized use or disclosure of your personal data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. We will store reviews, if you choose to leave them.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Rights to Access, Modify, and Erase Personal Information and Right to Lodge A Complaint
Upon request, Kontact Records will provide you with information about whether we hold any of your Personally Identifiable Information. Our website gives you the opportunity to change, modify and/or delete your Personally Identifiable Information that you have provided to us.
If you have signed up for the Kontact Records newsletter, we have collected your full name and e-mail address. The emails that we send contain links that enable you to “unsubscribe” from such mailings at any time.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We attempt to follow policies and procedures that will protect against unauthorized access to your Personally Identifiable Information and reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. For example, we do not store credit card details. Nevertheless, no data transmission over the Internet is 100% secure. While we strive to protect your information, we can make no guarantees or warranties regarding its security.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Social Media Sharing Tools and Links to Other Websites
You may find links to other websites, apps and services, such as Facebook, Instagram, YouTube, SoundCloud, Twitter, PayPal and Google Wallet. Please note that when you click on one of these links, you are entering another website for which Kontact Records has no responsibility and we recommend that you review the privacy policies of each of these websites, apps or services before providing Personally Identifiable Information through any link from Kontact Records’s website.
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
Google Web Fonts