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FAQ’s

Beats

1. Visit the Beat Store
2. Select a beat.
3. Choose a type of Music License and click “Add To Cart”.

Each purchase includes a license agreement/receipt stating the rights to the beat(s), the beat in WAV format, Mp3 format and the trackout stems (used by audio engineers for mixing). Links to all the files are emailed to the address on your account and can also be found in the “Downloads” section in your account. Please check your spam folder.

Paypal, Stripe, Square and Credit Cards through these payment gateways.

On occasions there are bulk discounts available for beats. Such as buy 2 get 1 free or buy 3 get 2 free for beats with the same license types.

In the Shopping Cart page, underneath the “Checkout” button is the field “Coupon Code” where you can add your coupon code. Click “Apply Coupon” and the discount rate will be applied to your total cost.

Digital products such as beats, sound kits and music is delivered instantly after purchase. An email is sent to your address with a download link (please check your spam folder as well). Your orders are also available to download directly from your Account.

For services such as mixing, graphic design and website consulting you will be contacted within 24 hours to begin your project.

There is a strict NO REFUND policy on digitally delivered products, see terms and conditions. All sales on digital down-loadable goods are final and we cannot offer a refund for something we cannot take back. In rare cases of duplicate purchases, or other rare circumstances, we will match what you paid with an item of equal or similar value. By making a purchase you have agreed to these terms and conditions. It is therefore also not possible to change beats afterwards if your license document has already been issued. Please be sure to order the correct beats!

Non-exclusive rights (leasing rights) have restrictions in number of allowed sales units, earnings, etc. and can be sold to multiple artists at the same time.

Exclusive rights is the only license type, allowing unlimited use on any medium without a license expiration limit. Once an exclusive license has been sold, the beat will become unavailable for any type of licensing.

If you have a non-exclusive license you may upgrade your license to a higher non-exclusive license.

Yes of course! If you out grow your current license you can always upgrade licenses. You would not be able to upgrade to an exclusive license if it has already been purchased.

Yes. As long as you stay within the concerned license terms, you are allowed to use your license even if exclusive rights are no longer available. The sale of exclusive rights does not affect any previously sold licenses.

They can only use the song up to the limit of their license.

Yes, custom self-composed original beats are $7,499.99.

If you need further information, email support@kontactrecords.com or use our Contact Form.

Mixing

I will balance the sonics of your song to create a professional sound. Including adjusting the frequencies, stereo field and gain levels.

It takes between 3-5 business days. Excluding weekends and holidays.

No, please send WAV files with 320 kbps bitrate and ideally 48.0 kHz sample rate.

Yes, please be sure to change the order quantity when placing your order.

Send your files HERE to sales@kontactrecords.com